SugarCRM

CRM Buyer

IBM unveiled a new retail survey that shows consumers are now willing to communicate with retailers in order to educate companies on how, when and where to approach them.

ZDNet

I’ve now published the two parts of The CRM Watchlist 2012 Winners that cover the Big 4 who pretty much are going to win the award even if they are not doing so well because of their sheer size and because they have a presence in the market that is irreducible.

BusinessCLOUD9

Recruitment firm Verticality has sliced 30% off its customer relationship management (CRM) costs and improved sales leads by swapping Salesforce.com for another Cloud solution from SugarCRM.



TechNewsWorld

The CRM landscape is shifting gears -- and it looks as though 2012 will be the year that will see investments in technologies to cash in on a veritable explosion of social media, mobile and integration opportunities.

ZDNet

Software as a Service offerings can be helpful to service and solution providers as well as their customers. Highland Solutions’ Scott Tabak discusses how Highland Solutions works with both SugarCRM and IBM’s SmartCloud.

WRAL-TV

RESEARCH TRIANGLE PARK, N.C. – SugarCRM, a fast-growing customer relationship management company, is opening a new office in Durham and is looking to hire additional sales and engineering staff.

Triangle Business Journal

Software company SugarCRM , a provider of customer relationship management products, said Wednesday that it opened a Triangle office in Durham several weeks ago.

Raleigh News & Observer

A Silicon Valley technology company that makes software for analyzing customer buying patterns has picked Durham as its second U.S. office.

CRM Buyer

SugarCRM, an open source CRM provider, has released 6.3, a new version of its flagship product line. It has also upped the ante in the cloud wars by partnering with IBM (NYSE: IBM) on its SmartCloud platform

ZDNet

If Salesforce.com is the poster child for SaaS cloud services, then SugarCRM is the poster child for successful open source software. It's important to remember that open source doesn't mean free software; it just means that the software's source code is available for download and customisation, if necessary.

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