SugarCRM

Sugar consists of modules, each of which represents a specific functional aspect of CRM such as Accounts, Activities, Leads, and Opportunities.

For example, the Accounts module enables you to create and manage customer accounts, and the Activities module enables you to create and manage activities related to accounts, opportunities, etc.

These modules are designed to help you manage customer accounts through each step of their lifecycle, starting with generating and qualifying leads to customer support and resolving reported bugs.

Because many of these steps are interrelated, each module displays related information. For example, when you view the details of a particular account, the system also displays the related contacts, activities, opportunities, and bugs.

You can not only view and edit this information but also create new information.

SugarCRM News

Fri, 27th January 2012

CRM Buyer

IBM unveiled a new retail survey that shows consumers are now willing to communicate with retailers in order to educate companies on how, when and where to approach them.

Sat, 14th January 2012

ZDNet

I’ve now published the two parts of The CRM Watchlist 2012 Winners that cover the Big 4 who pretty much are going to win the award even if they are not doing so well because of their sheer size and because they have a presence in the market that is irreducible.

Sat, 14th January 2012

BusinessCLOUD9

Recruitment firm Verticality has sliced 30% off its customer relationship management (CRM) costs and improved sales leads by swapping Salesforce.com for another Cloud solution from SugarCRM.



Feng WebOffice. Follow the link for details.

SUgarCRM