2009 was very good for open-source businesses. Sure, there was the very public news of Red Hat's gravity-defying year, along with Novell's SUSE Linux business climbing each quarter, but what of the still-private open-source companies? It turns out they had much to celebrate, too. SugarCRM announced a "record year in terms of revenue, subscriptions and users, adding over 2,000 commercial customers" to bring its total customer base to over 6,000 organizations scattered across 75 different countries.