Whether you're out on the road for weeks at a time meeting with clients, just popping into the city for a weekend conference or taking the family on a hard-earned vacation, a few well-chosen applications can turn your BlackBerry from a communications tool. Your call logs can be exported from the online service as an Excel spreadsheet or imported directly into SugarCRM (using a SugarCRM plug-in) to keep your in-office and out-of-office records together.