We’ve implemented a CRM solution for the application process called SugarCRM that is basically managing all of our outreach in terms of generating applications for it. In the past, it was managed more informally through a collection of spreadsheets among our staff of 10 or 15 outreach specialists. Now, we’re tracking all of our efforts and the application data for each company, which enables us to do a bunch of things. For example, we have a clear record of every time we’ve touched one of these applicants or leads.